Kamu privacy request

Delete a Kamu account

Request permanent deletion without signing in. If you can access your account, the in-product deletion control is usually the fastest option.

Before you submit

  • In Kamu, go to Settings → Account → Delete Account to initiate deletion directly.
  • Deletion is permanent after any required identity verification and legally required retention.
  • We may retain limited records where required for tax, payment, fraud, safety, dispute, or legal purposes, and will isolate them from ordinary use.
  • Deleting Kamu does not delete records independently held by a Marketplace Provider, organization, identity provider, payment processor, or other third party.
Use the email address associated with the Kamu account. We use it to locate the account and verify the request.
Do not include a password, payment-card number, government ID, or sensitive document.

Other ways to request deletion

Email privacy@razif.ca from the account email. If you cannot access that email, explain this without sending sensitive documents; we will provide appropriate verification steps.

Read the Privacy Policy account-deletion section for more information.